Bibliography
5S brand business planning business strategy business technology communications competitive advantage differentiation employee development employee relations goals hiring hr innovation inventory Jewelry Manufacturing Lean Manufacturing management marketing messaging sales sales management sales strategy selling selling skills small business strategy strategic planning strategy sustainability training and development
2012 |
Hill, Andrea M Social Media: Wasting time, or time to commit? Journal Article MJSA Journal, (September), pp. 20–21, 2012. Abstract | Links | BibTeX | Tags: marketing, social media @article{Hill2012h, title = {Social Media: Wasting time, or time to commit?}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/articles-whitepapers/product/42-social-media-wasting-time-or-time-to-commit}, year = {2012}, date = {2012-01-01}, journal = {MJSA Journal}, number = {September}, pages = {20--21}, abstract = {Many of you have already incorporated social media into your business marketing in some fashion, but most are still wondering what benefits it provides, what the true costs are, and how to measure the results. This little primer will help you frame the issue for further consideration.}, keywords = {marketing, social media}, pubstate = {published}, tppubtype = {article} } Many of you have already incorporated social media into your business marketing in some fashion, but most are still wondering what benefits it provides, what the true costs are, and how to measure the results. This little primer will help you frame the issue for further consideration. |
2011 |
Hill, Andrea M Weave a Web of Customer Relationships Journal Article MJSA Journal, (May), pp. 18–19, 2011. Abstract | Links | BibTeX | Tags: @article{Hill2011, title = {Weave a Web of Customer Relationships}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/articles-whitepapers/product/32-weave-a-web-of-customer-relationships}, year = {2011}, date = {2011-01-01}, journal = {MJSA Journal}, number = {May}, pages = {18--19}, abstract = {Business value is about the complex web of relationships, systems, and services that combine to create value for the business as the business contributes value back to the network.}, keywords = {}, pubstate = {published}, tppubtype = {article} } Business value is about the complex web of relationships, systems, and services that combine to create value for the business as the business contributes value back to the network. |
Hill, Andrea M What Does the Concept of Value Mean in Your Company? Journal Article MJSA Journal, (January), pp. 18–19, 2011. Abstract | Links | BibTeX | Tags: @article{Hill2011a, title = {What Does the Concept of Value Mean in Your Company?}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/articles-whitepapers/product/28-value-is-as-value-does}, year = {2011}, date = {2011-01-01}, journal = {MJSA Journal}, number = {January}, pages = {18--19}, abstract = {How do you apply the concept of value to your business? If value is about any one thing, it is about durable, sustained business success. And to achieve that success, a clear and consistent understanding of the concept is essential.}, keywords = {}, pubstate = {published}, tppubtype = {article} } How do you apply the concept of value to your business? If value is about any one thing, it is about durable, sustained business success. And to achieve that success, a clear and consistent understanding of the concept is essential. |
Hill, Andrea M money-matters-managing-strategic-costs-2011-10.pdf Journal Article MJSA Journal, (October), pp. 18–19, 2011. Abstract | Links | BibTeX | Tags: inventory, inventory management, turns @article{Hill2011b, title = {money-matters-managing-strategic-costs-2011-10.pdf}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/articles-whitepapers/product/33-money-matters-managing-your-most-strategic-costs-for-greater-profit}, year = {2011}, date = {2011-01-01}, journal = {MJSA Journal}, number = {October}, pages = {18--19}, abstract = {Nothing adds more value than managing your inventory and labor details well enough to turn a profit.}, keywords = {inventory, inventory management, turns}, pubstate = {published}, tppubtype = {article} } Nothing adds more value than managing your inventory and labor details well enough to turn a profit. |
Hill, Andrea M Success Strategies: Raise business value by improving employee quality Journal Article MJSA Journal, (March), pp. 22–23, 2011. Abstract | Links | BibTeX | Tags: employee quality, recruiting, recruitment, talent management @article{Hill2011c, title = {Success Strategies: Raise business value by improving employee quality}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/articles-whitepapers/product/31-you-are-the-company-you-keep-raise-business-value-by-improving-employee-quality}, year = {2011}, date = {2011-01-01}, journal = {MJSA Journal}, number = {March}, pages = {22--23}, abstract = {No other investment you make has greater impact on your overall business value than the talent you seek, hire, train, and keep. Conduct a comprehensive evaluation of your employee performance and overall organization, and make sure you have the right people in the right jobs doing their best work.}, keywords = {employee quality, recruiting, recruitment, talent management}, pubstate = {published}, tppubtype = {article} } No other investment you make has greater impact on your overall business value than the talent you seek, hire, train, and keep. Conduct a comprehensive evaluation of your employee performance and overall organization, and make sure you have the right people in the right jobs doing their best work. |
Hill, Andrea M Selling Virtual Inventory: Incorporating brass-and-glass and custom designs into the mix Journal Article MJSA Journal, (November), 2011. Abstract | BibTeX | Tags: brass-and-glass, CAD, digital design @article{Hill2011d, title = {Selling Virtual Inventory: Incorporating brass-and-glass and custom designs into the mix}, author = {Hill, Andrea M.}, year = {2011}, date = {2011-01-01}, journal = {MJSA Journal}, number = {November}, abstract = {Information for jewelers selling digital designs and incorporating brass-and-glass prototypes in their merchandising strategy}, keywords = {brass-and-glass, CAD, digital design}, pubstate = {published}, tppubtype = {article} } Information for jewelers selling digital designs and incorporating brass-and-glass prototypes in their merchandising strategy |
Hill, Andrea M Hire the Best: People are the key to long-term business value Journal Article MJSA Journal, (June), pp. 20–21, 2011. Abstract | Links | BibTeX | Tags: employee onboarding, hiring @article{Hill2011e, title = {Hire the Best: People are the key to long-term business value}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/articles-whitepapers/product/30-hire-the-best-a-few-simple-systems-to-start-your-hiring-process-on-the-right-foot}, year = {2011}, date = {2011-01-01}, journal = {MJSA Journal}, number = {June}, pages = {20--21}, abstract = {Even those who are reasonably good at assessing the character of others make dreadful hiring mistakes. Why? Because most jobs are poorly defined, making it difficult to understand the specific qualities and skills required of the ideal candidate. But don't despair, and for Pete's sake don't avoid hiring! Instead, learn these crucial yet basic skills to help you identify and hire the best candidates.}, keywords = {employee onboarding, hiring}, pubstate = {published}, tppubtype = {article} } Even those who are reasonably good at assessing the character of others make dreadful hiring mistakes. Why? Because most jobs are poorly defined, making it difficult to understand the specific qualities and skills required of the ideal candidate. But don't despair, and for Pete's sake don't avoid hiring! Instead, learn these crucial yet basic skills to help you identify and hire the best candidates. |
Hill, Andrea M Hit the Highway: Fully embrace the internet to increase business value Journal Article MJSA Journal, (September), pp. 18–19, 2011. Abstract | Links | BibTeX | Tags: business technology, internet @article{Hill2011f, title = {Hit the Highway: Fully embrace the internet to increase business value}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/articles-whitepapers/product/34-embrace-the-internet-and-increase-your-business-value}, year = {2011}, date = {2011-01-01}, journal = {MJSA Journal}, number = {September}, pages = {18--19}, abstract = {It's no longer enough to just have a website. You must have a website that looks and feels current, and offers more than just a few pretty pictures.}, keywords = {business technology, internet}, pubstate = {published}, tppubtype = {article} } It's no longer enough to just have a website. You must have a website that looks and feels current, and offers more than just a few pretty pictures. |
Hill, Andrea M Is Your Inventory Moving Slowly or Taking Off? Journal Article MJSA Journal, (March), pp. 24–30, 2011. Abstract | Links | BibTeX | Tags: cash flow, cash management, inventory, inventory management @article{Hill2011g, title = {Is Your Inventory Moving Slowly or Taking Off?}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/index.php/articles-whitepapers/product/78-is-your-inventory-moving-slowly-or-taking-off}, year = {2011}, date = {2011-01-01}, journal = {MJSA Journal}, number = {March}, pages = {24--30}, abstract = {Inventory is among the top three costs for most organizations. This article covers the most important aspects of inventory management you must master to ensure sufficient cash flow and profitability for growth.}, keywords = {cash flow, cash management, inventory, inventory management}, pubstate = {published}, tppubtype = {article} } Inventory is among the top three costs for most organizations. This article covers the most important aspects of inventory management you must master to ensure sufficient cash flow and profitability for growth. |
Hill, Andrea M Success Strategies: Creating brand value Journal Article MJSA Journal, (April), pp. 18–19, 2011. Abstract | Links | BibTeX | Tags: brand, brand value, business eco-system @article{Hill2011h, title = {Success Strategies: Creating brand value}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/articles-whitepapers/product/25-brand-value-is-business-value}, year = {2011}, date = {2011-01-01}, journal = {MJSA Journal}, number = {April}, pages = {18--19}, abstract = {Your brand experience must be an entire eco-system of your business, from the way it looks to the way it sounds to the way people navigate it. Anything less is leaving money on the table.}, keywords = {brand, brand value, business eco-system}, pubstate = {published}, tppubtype = {article} } Your brand experience must be an entire eco-system of your business, from the way it looks to the way it sounds to the way people navigate it. Anything less is leaving money on the table. |
Hill, Andrea M Foreign Territory: Mastering the language of technology Journal Article MJSA Journal, (July), pp. 18–19, 2011. Abstract | Links | BibTeX | Tags: business technology, crm, marketing automation @article{Hill2011i, title = {Foreign Territory: Mastering the language of technology}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/index.php/articles-whitepapers/product/70-foreign-territory-mastering-the-language-of-technology}, year = {2011}, date = {2011-01-01}, journal = {MJSA Journal}, number = {July}, pages = {18--19}, abstract = {This article covers some basic business technology concepts that small business owners must understand.}, keywords = {business technology, crm, marketing automation}, pubstate = {published}, tppubtype = {article} } This article covers some basic business technology concepts that small business owners must understand. |
2010 |
Hill, Andrea M Against the Grain: Investing in Growth is the Key to Surviving the Recession Journal Article MJSA Journal, pp. 26–27, 2010. Abstract | BibTeX | Tags: compensation, marketing, r{&}d, recession @article{Hill2010l, title = {Against the Grain: Investing in Growth is the Key to Surviving the Recession}, author = {Hill, Andrea M.}, year = {2010}, date = {2010-11-01}, journal = {MJSA Journal}, pages = {26--27}, address = {Attleboro, MA}, abstract = {The key to surviving a recession is to invest in growth.}, keywords = {compensation, marketing, r{&}d, recession}, pubstate = {published}, tppubtype = {article} } The key to surviving a recession is to invest in growth. |
Hill, Andrea M Ask Better Questions: Improving sales prospecting Journal Article MJSA Journal, (May), pp. 21–22, 2010. Abstract | Links | BibTeX | Tags: customer acquisition, sales, selling skills @article{Hill2010h, title = {Ask Better Questions: Improving sales prospecting}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/articles-whitepapers/product/22-ask-better-questions-improve-your-sales-prospecting}, year = {2010}, date = {2010-05-01}, journal = {MJSA Journal}, number = {May}, pages = {21--22}, address = {Attleboro, MA}, abstract = {To find the right customers you need to ask the right questions.}, keywords = {customer acquisition, sales, selling skills}, pubstate = {published}, tppubtype = {article} } To find the right customers you need to ask the right questions. |
Hill, Andrea M Selling is a Service: Give customers what they need Journal Article MJSA Journal, (April), pp. 20–21, 2010. Abstract | Links | BibTeX | Tags: sales, selling skills @article{Hill2010, title = {Selling is a Service: Give customers what they need}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/articles-whitepapers/product/15-selling-is-a-service-give-customers-what-they-need}, year = {2010}, date = {2010-01-01}, journal = {MJSA Journal}, number = {April}, pages = {20--21}, abstract = {One of the most common sales mistakes is to approach a customer, break open the selling case, and start telling him or her about what you are selling. This particular mistake is also most responsible for the dreaded result of rejection. You could be the best chef in the world, but a person who just ate too much still won't want what you have to offer. This article shares a few pointers on how to improve your sales success rate.}, keywords = {sales, selling skills}, pubstate = {published}, tppubtype = {article} } One of the most common sales mistakes is to approach a customer, break open the selling case, and start telling him or her about what you are selling. This particular mistake is also most responsible for the dreaded result of rejection. You could be the best chef in the world, but a person who just ate too much still won't want what you have to offer. This article shares a few pointers on how to improve your sales success rate. |
Hill, Andrea M Planning Ahead: Using a promotional calendar Journal Article MJSA Journal, (March), pp. 21–22, 2010. Abstract | Links | BibTeX | Tags: @article{Hill2010a, title = {Planning Ahead: Using a promotional calendar}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/articles-whitepapers/product/21-planning-ahead-use-a-promotional-calendar-to-meet-sales-goals}, year = {2010}, date = {2010-01-01}, journal = {MJSA Journal}, number = {March}, pages = {21--22}, abstract = {The relationship between sales, marketing, and product development is particularly complex, and many business problems are a direct result of failure to build communication between these areas. This article will show you a few simple steps to improve sales through improved communication and planning.}, keywords = {}, pubstate = {published}, tppubtype = {article} } The relationship between sales, marketing, and product development is particularly complex, and many business problems are a direct result of failure to build communication between these areas. This article will show you a few simple steps to improve sales through improved communication and planning. |
Hill, Andrea M Recipe for Success: Strategic planning is one part ideas, five parts execution Journal Article MJSA Journal, (October), pp. 30–34, 2010. Abstract | Links | BibTeX | Tags: business planning, strategic planning, strategy @article{Hill2010b, title = {Recipe for Success: Strategic planning is one part ideas, five parts execution}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/index.php/articles-whitepapers/product/84-recipe-for-success-strategic-planning-is-one-part-ideas,-five-parts-execution}, year = {2010}, date = {2010-01-01}, journal = {MJSA Journal}, number = {October}, pages = {30--34}, abstract = {Your strategy must include what you are selling, to which customers you are selling it, and how you will achieve a price sufficient to produce profits. Anything less — or other — is not a strategy.}, keywords = {business planning, strategic planning, strategy}, pubstate = {published}, tppubtype = {article} } Your strategy must include what you are selling, to which customers you are selling it, and how you will achieve a price sufficient to produce profits. Anything less — or other — is not a strategy. |
Hill, Andrea M Sales Makeover: Communicating benefits, not features Journal Article MJSA Journal, (September), pp. 18–20, 2010. Abstract | Links | BibTeX | Tags: benefits, communications, features, sales, selling, selling skills @article{Hill2010c, title = {Sales Makeover: Communicating benefits, not features}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/articles-whitepapers/product/24-sales-makeover-answer-what-s-in-it-for-me-by-selling-benefits}, year = {2010}, date = {2010-01-01}, journal = {MJSA Journal}, number = {September}, pages = {18--20}, abstract = {One of the most common forms of business miscommunication occurs when a salesperson pushes the features and functions of a product or service instead of translating them into customer benefits. In this article you'll learn - quickly - how to use What's In It For Me benefits to improve your sales results.}, keywords = {benefits, communications, features, sales, selling, selling skills}, pubstate = {published}, tppubtype = {article} } One of the most common forms of business miscommunication occurs when a salesperson pushes the features and functions of a product or service instead of translating them into customer benefits. In this article you'll learn - quickly - how to use What's In It For Me benefits to improve your sales results. |
Hill, Andrea M Just Ask: Structure can improve sales results Journal Article MJSA Journal, (August), pp. 21–22, 2010. Abstract | Links | BibTeX | Tags: sales, sales management, selling, selling skills @article{Hill2010d, title = {Just Ask: Structure can improve sales results}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/books/product/16-just-ask-using-structure-and-intention-to-improve-sales-results}, year = {2010}, date = {2010-01-01}, journal = {MJSA Journal}, number = {August}, pages = {21--22}, abstract = {Selling has a structure, and salespeople who use that structure make more sales. This article will teach you the three questions that every sales person should ask and answer before any sales call or visit.}, keywords = {sales, sales management, selling, selling skills}, pubstate = {published}, tppubtype = {article} } Selling has a structure, and salespeople who use that structure make more sales. This article will teach you the three questions that every sales person should ask and answer before any sales call or visit. |
Hill, Andrea M Selling is a Service: Give customers what they need Journal Article MJSA Journal, (April), pp. 20–21, 2010. Abstract | Links | BibTeX | Tags: sales, selling skills @article{Hill2010b, title = {Selling is a Service: Give customers what they need}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/articles-whitepapers/product/15-selling-is-a-service-give-customers-what-they-need}, year = {2010}, date = {2010-01-01}, journal = {MJSA Journal}, number = {April}, pages = {20--21}, abstract = {One of the most common sales mistakes is to approach a customer, break open the selling case, and start telling him or her about what you are selling. This particular mistake is also most responsible for the dreaded result of rejection. You could be the best chef in the world, but a person who just ate too much still won't want what you have to offer. This article shares a few pointers on how to improve your sales success rate.}, keywords = {sales, selling skills}, pubstate = {published}, tppubtype = {article} } One of the most common sales mistakes is to approach a customer, break open the selling case, and start telling him or her about what you are selling. This particular mistake is also most responsible for the dreaded result of rejection. You could be the best chef in the world, but a person who just ate too much still won't want what you have to offer. This article shares a few pointers on how to improve your sales success rate. |
Hill, Andrea M Watch and Learn: Interpreting the customer experience Journal Article MJSA Journal, (June), pp. 21–22, 2010. Abstract | Links | BibTeX | Tags: sales, sales management, selling, selling skills @article{Hill2010e, title = {Watch and Learn: Interpreting the customer experience}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/index.php/articles-whitepapers/product/81-watch-and-learn-interpreting-the-customer-experience}, year = {2010}, date = {2010-01-01}, journal = {MJSA Journal}, number = {June}, pages = {21--22}, abstract = {When salespeople take the time to observe and understand their customers, they are better able to meet customer needs.}, keywords = {sales, sales management, selling, selling skills}, pubstate = {published}, tppubtype = {article} } When salespeople take the time to observe and understand their customers, they are better able to meet customer needs. |
Hill, Andrea M All Dressed Up: Gussy Up Your Sales Strategy Journal Article MJSA Journal, (February), pp. 25–26, 2010. Abstract | BibTeX | Tags: investors, sales, sales strategy @article{Hill2010f, title = {All Dressed Up: Gussy Up Your Sales Strategy}, author = {Hill, Andrea M.}, year = {2010}, date = {2010-01-01}, journal = {MJSA Journal}, number = {February}, pages = {25--26}, publisher = {MJSA Journal}, abstract = {The quality of your sales strategy will determine the volume of sales you make.}, keywords = {investors, sales, sales strategy}, pubstate = {published}, tppubtype = {article} } The quality of your sales strategy will determine the volume of sales you make. |
Hill, Andrea M Art of the Tale: Salespeople as Storytellers Journal Article MJSA Journal, (July), pp. 16–17, 2010. Abstract | Links | BibTeX | Tags: sales, selling, selling skills @article{Hill2010g, title = {Art of the Tale: Salespeople as Storytellers}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/articles-whitepapers/product/19-art-of-the-tale-to-be-a-better-salesperson-become-a-better-storyteller}, year = {2010}, date = {2010-01-01}, journal = {MJSA Journal}, number = {July}, pages = {16--17}, publisher = {MJSA Journal}, abstract = {The best salespeople are audience-aware and tell great stories.}, keywords = {sales, selling, selling skills}, pubstate = {published}, tppubtype = {article} } The best salespeople are audience-aware and tell great stories. |
Hill, Andrea M Blazing New Trails: Getting out of a creativity rut Journal Article MJSA Journal, (November), pp. 22–23, 2010. Abstract | Links | BibTeX | Tags: continuous improvement, creativity, innovation @article{Hill2010i, title = {Blazing New Trails: Getting out of a creativity rut}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/articles-whitepapers/product/10-conquer-the-creativity-rut}, year = {2010}, date = {2010-01-01}, journal = {MJSA Journal}, number = {November}, pages = {22--23}, abstract = {To remain competitive, a business must remain creative. You must constantly differentiate from competitors, anticipate unmet customer needs, reduce costs without reducing quality, and build your supply chain. Staying creative is the key to staying focused on these objectives.}, keywords = {continuous improvement, creativity, innovation}, pubstate = {published}, tppubtype = {article} } To remain competitive, a business must remain creative. You must constantly differentiate from competitors, anticipate unmet customer needs, reduce costs without reducing quality, and build your supply chain. Staying creative is the key to staying focused on these objectives. |
Hill, Andrea M Cash Flow Agents: Jumpstart continuous improvement in sales Journal Article MJSA Journal, (January), pp. 24–25, 2010. Abstract | Links | BibTeX | Tags: cash flow, sales, sales management @article{Hill2010j, title = {Cash Flow Agents: Jumpstart continuous improvement in sales}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/index.php/articles-whitepapers/product/69-cash-flow-agents-jumpstart-continuous-improvement-in-sales}, year = {2010}, date = {2010-01-01}, journal = {MJSA Journal}, number = {January}, pages = {24--25}, abstract = {When you shift from calling the "sales department" to calling it the "cash flow department," your perception and management of the role are profoundly changed.}, keywords = {cash flow, sales, sales management}, pubstate = {published}, tppubtype = {article} } When you shift from calling the "sales department" to calling it the "cash flow department," your perception and management of the role are profoundly changed. |
Hill, Andrea M Gaining Perspective: Adopting the customer's point of view Journal Article MJSA Journal, (October), pp. 20–21, 2010. Abstract | Links | BibTeX | Tags: @article{Hill2010k, title = {Gaining Perspective: Adopting the customer's point of view}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/articles-whitepapers/product/23-perspective-is-everything-adopt-the-customer-s-point-of-view}, year = {2010}, date = {2010-01-01}, journal = {MJSA Journal}, number = {October}, pages = {20--21}, abstract = {The importance of viewing and understanding your product offering - and your competitors - from the perspective of your customer.}, keywords = {}, pubstate = {published}, tppubtype = {article} } The importance of viewing and understanding your product offering - and your competitors - from the perspective of your customer. |
2009 |
Hill, Andrea M Supply and Command: Mastering supply chain management for small business owners Journal Article MJSA Journal, (June), pp. 23–25, 2009. Abstract | Links | BibTeX | Tags: scm, supply chain management @article{Hill2009, title = {Supply and Command: Mastering supply chain management for small business owners}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/articles-whitepapers/product/13-master-the-supply-chain-basic-knowledge-of-scm-for-small-business-owners}, year = {2009}, date = {2009-01-01}, journal = {MJSA Journal}, number = {June}, pages = {23--25}, abstract = {In these times of intense competition, tight access to capital, and constantly changing consumer requirements, it's more important than ever that business maintain tight control over their supply chains. This article shows how a small business owner can use the Supply Chain Management (SCM) approach to remain competitive and improve cash flow.}, keywords = {scm, supply chain management}, pubstate = {published}, tppubtype = {article} } In these times of intense competition, tight access to capital, and constantly changing consumer requirements, it's more important than ever that business maintain tight control over their supply chains. This article shows how a small business owner can use the Supply Chain Management (SCM) approach to remain competitive and improve cash flow. |
Hill, Andrea M Taking Charge: Steering your business through the cash flow and credit crisis Journal Article MJSA Journal, (January), pp. 26–27, 2009. @article{Hill2009a, title = {Taking Charge: Steering your business through the cash flow and credit crisis}, author = {Hill, Andrea M.}, year = {2009}, date = {2009-01-01}, journal = {MJSA Journal}, number = {January}, pages = {26--27}, abstract = {When the markets turned south, small business owners who doubled down on managing business fundamentals fared the best.}, keywords = {}, pubstate = {published}, tppubtype = {article} } When the markets turned south, small business owners who doubled down on managing business fundamentals fared the best. |
Hill, Andrea M Give 'Em What They Need: Using practical innovation to determine what kinds of products consumers need Journal Article MJSA Journal, (December), 2009. Abstract | Links | BibTeX | Tags: innovation, product development @article{Hill2009b, title = {Give 'Em What They Need: Using practical innovation to determine what kinds of products consumers need}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/books/product/11-give-em-what-they-need-using-customer-input-in-your-product-development-process}, year = {2009}, date = {2009-01-01}, journal = {MJSA Journal}, number = {December}, abstract = {The most common type of innovation pursued by small manufacturers is in the area of product development. Unfortunately, too much product innovation relies on the imagination of the inventor instead of the problems or necessities of the consumer. This article provides a straight-forward approach to using customer feedback to improve your product and service development process.}, keywords = {innovation, product development}, pubstate = {published}, tppubtype = {article} } The most common type of innovation pursued by small manufacturers is in the area of product development. Unfortunately, too much product innovation relies on the imagination of the inventor instead of the problems or necessities of the consumer. This article provides a straight-forward approach to using customer feedback to improve your product and service development process. |
Hill, Andrea M Problem Solving: Eliminating flaws that lead to poor solutions Journal Article MJSA Journal, (September), pp. 22–24, 2009. Abstract | Links | BibTeX | Tags: problem solving @article{Hill2009c, title = {Problem Solving: Eliminating flaws that lead to poor solutions}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/books/product/14-problem-solving-tools-for-eliminating-the-flaws-that-lead-to-poor-solutions}, year = {2009}, date = {2009-01-01}, journal = {MJSA Journal}, number = {September}, pages = {22--24}, abstract = {A competent problem solver is one who is appreciative of the huge amount of information available to her from her own experience while simultaneously suspicious of the potential error in those assumptions. This article will teach you two valuable methods for testing assumptions and creating better solutions.}, keywords = {problem solving}, pubstate = {published}, tppubtype = {article} } A competent problem solver is one who is appreciative of the huge amount of information available to her from her own experience while simultaneously suspicious of the potential error in those assumptions. This article will teach you two valuable methods for testing assumptions and creating better solutions. |
Hill, Andrea M Spring Training: Competing to win requires a skilled team Journal Article MJSA Journal, (October), pp. 23–24, 2009. Abstract | Links | BibTeX | Tags: competition, employee development, team development, training and development @article{Hill2009d, title = {Spring Training: Competing to win requires a skilled team}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/index.php/articles-whitepapers/product/86-spring-training-competing-to-win-requires-a-skilled-team}, year = {2009}, date = {2009-01-01}, journal = {MJSA Journal}, number = {October}, pages = {23--24}, abstract = {Two important tools to measure current levels of competence and turn your team into a competitive force.}, keywords = {competition, employee development, team development, training and development}, pubstate = {published}, tppubtype = {article} } Two important tools to measure current levels of competence and turn your team into a competitive force. |
Hill, Andrea M Back to Basics: A management primer for tough times Journal Article MJSA Journal, (February), pp. 30–31, 2009. Abstract | BibTeX | Tags: business basics, recession @article{Hill2009e, title = {Back to Basics: A management primer for tough times}, author = {Hill, Andrea M.}, year = {2009}, date = {2009-01-01}, journal = {MJSA Journal}, number = {February}, pages = {30--31}, abstract = {In tough economic times, managing your business basics are more important than ever. This article reviews the most important business disciplines to manage to survive a downturn.}, keywords = {business basics, recession}, pubstate = {published}, tppubtype = {article} } In tough economic times, managing your business basics are more important than ever. This article reviews the most important business disciplines to manage to survive a downturn. |
Hill, Andrea M Best Dressed: A new style of competition Journal Article MJSA Journal, (July), pp. 20–21, 2009. Abstract | Links | BibTeX | Tags: business strategy, competitive advantage, differentiation, economic advantage @article{Hill2009f, title = {Best Dressed: A new style of competition}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/index.php/articles-whitepapers/product/67-best-dressed-a-new-style-of-competition}, year = {2009}, date = {2009-01-01}, journal = {MJSA Journal}, number = {July}, pages = {20--21}, abstract = {When it comes to winning business strategy and competition, the winner never steps out in a me-too dress. Differentiation is the only key to business success.}, keywords = {business strategy, competitive advantage, differentiation, economic advantage}, pubstate = {published}, tppubtype = {article} } When it comes to winning business strategy and competition, the winner never steps out in a me-too dress. Differentiation is the only key to business success. |
Hill, Andrea M Choice Words: Sending the right message in the current economy Journal Article MJSA Journal, (March), pp. 30–31, 2009. Abstract | BibTeX | Tags: marketing, messaging @article{Hill2009g, title = {Choice Words: Sending the right message in the current economy}, author = {Hill, Andrea M.}, year = {2009}, date = {2009-01-01}, journal = {MJSA Journal}, number = {March}, pages = {30--31}, abstract = {The messages that resonate with consumers during economic highs and lows differ. Learn to take your customers' current state of mind into account when developing business messaging.}, keywords = {marketing, messaging}, pubstate = {published}, tppubtype = {article} } The messages that resonate with consumers during economic highs and lows differ. Learn to take your customers' current state of mind into account when developing business messaging. |
Hill, Andrea M The Fear Factor: Managing workplace fear in a recession Journal Article MJSA Journal, (May), pp. 25–26, 2009. Abstract | BibTeX | Tags: communications, employee relations @article{Hill2009h, title = {The Fear Factor: Managing workplace fear in a recession}, author = {Hill, Andrea M.}, year = {2009}, date = {2009-01-01}, journal = {MJSA Journal}, number = {May}, pages = {25--26}, abstract = {Keeping employee morale high during economic recession is difficult. Openly communicating with employees on a regular basis will reduce fear and its negative effects.}, keywords = {communications, employee relations}, pubstate = {published}, tppubtype = {article} } Keeping employee morale high during economic recession is difficult. Openly communicating with employees on a regular basis will reduce fear and its negative effects. |
2008 |
Hill, Andrea M The Multichannel Trilogy: Aligning value proposition, strategy and brand to improve marketing performance Journal Article multichannel merchant, pp. 32–33, 2008. Abstract | Links | BibTeX | Tags: brand, brand value, business proposition, strategic planning, value proposition @article{Hill2008a, title = {The Multichannel Trilogy: Aligning value proposition, strategy and brand to improve marketing performance}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/index.php/articles-whitepapers/product/72-the-multichannel-trilogy-aligning-value-proposition,-strategy-and-brand-to-improve-marketing-performance}, year = {2008}, date = {2008-08-01}, journal = {multichannel merchant}, pages = {32--33}, abstract = {Integrating the elements of value proposition, strategy and brand provides corporate structure. These three elements must all be clearly defined, and they must be designed in support of one another.}, keywords = {brand, brand value, business proposition, strategic planning, value proposition}, pubstate = {published}, tppubtype = {article} } Integrating the elements of value proposition, strategy and brand provides corporate structure. These three elements must all be clearly defined, and they must be designed in support of one another. |
Hill, Andrea M Customer-Centric Communication Journal Article multichannel merchant, 2008. Abstract | Links | BibTeX | Tags: customer relevance, customer-centric, marketing, marketing mediums, messaging @article{Hill2008, title = {Customer-Centric Communication}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/index.php/articles-whitepapers/product/65-customer-centric-communication}, year = {2008}, date = {2008-05-01}, journal = {multichannel merchant}, abstract = {This article reviews the five stages of customer-centric marketing, identifies the questions a business-owner must ask in order to become more customer-centric, and looks at how customer revelance marketing continues to evolve.}, keywords = {customer relevance, customer-centric, marketing, marketing mediums, messaging}, pubstate = {published}, tppubtype = {article} } This article reviews the five stages of customer-centric marketing, identifies the questions a business-owner must ask in order to become more customer-centric, and looks at how customer revelance marketing continues to evolve. |
Hill, Andrea M Capital Ideas Journal Article MJSA Journal, 53 (November), 2008, ISSN: 1098-6596. Abstract | Links | BibTeX | Tags: capital planning, cash flow planning, cash management @article{Hill2008b, title = {Capital Ideas}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/index.php/articles-whitepapers/product/64-capital-ideas}, doi = {10.1017/CBO9781107415324.004}, issn = {1098-6596}, year = {2008}, date = {2008-01-01}, journal = {MJSA Journal}, volume = {53}, number = {November}, abstract = {Planning long-term investments helps finesse economic highs and lows. Here's why every small business owner needs a comprehensive capital plan.}, keywords = {capital planning, cash flow planning, cash management}, pubstate = {published}, tppubtype = {article} } Planning long-term investments helps finesse economic highs and lows. Here's why every small business owner needs a comprehensive capital plan. |
Hill, Andrea M Deep Smarts: Knowledge management is key to competitiveness Journal Article MJSA Journal, (June), pp. 30–32, 2008, ISSN: 1098-6596. Abstract | Links | BibTeX | Tags: business knowledge, knowledge capital, knowledge management @article{Hill2008c, title = {Deep Smarts: Knowledge management is key to competitiveness}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/component/hikashop/product/7-deep-smarts-knowledge-management-is-the-key-to-small-business-competitiveness}, doi = {10.1017/CBO9781107415324.004}, issn = {1098-6596}, year = {2008}, date = {2008-01-01}, journal = {MJSA Journal}, number = {June}, pages = {30--32}, abstract = {Business competitiveness today requires that all business leaders mine the knowledge of their workers and preserve that knowledge in an accessible, actionable manner to not only preserve the knowledge but ensure it is turned into action and results.}, keywords = {business knowledge, knowledge capital, knowledge management}, pubstate = {published}, tppubtype = {article} } Business competitiveness today requires that all business leaders mine the knowledge of their workers and preserve that knowledge in an accessible, actionable manner to not only preserve the knowledge but ensure it is turned into action and results. |
Hill, Andrea M Different Strokes: Developing your business differentiator Journal Article MJSA Journal, (July), pp. 24–26, 2008, ISBN: 0201407191. Abstract | Links | BibTeX | Tags: business proposition, competitive advantage, differentiation, planning, strategy @article{Hill2008d, title = {Different Strokes: Developing your business differentiator}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/index.php/articles-whitepapers/product/63-different-strokes-developing-your-business-differentiator}, isbn = {0201407191}, year = {2008}, date = {2008-01-01}, journal = {MJSA Journal}, number = {July}, pages = {24--26}, abstract = {An explanation of what business proposition is, and how to apply it in a small business for better strategic results.}, keywords = {business proposition, competitive advantage, differentiation, planning, strategy}, pubstate = {published}, tppubtype = {article} } An explanation of what business proposition is, and how to apply it in a small business for better strategic results. |
Hill, Andrea M Making Change: You'll head off resistance if it's part of your culture Journal Article MJSA Journal, (September), pp. 26–27, 2008. Abstract | Links | BibTeX | Tags: business evolution, change, change management, cultural change @article{Hill2008e, title = {Making Change: You'll head off resistance if it's part of your culture}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/index.php/articles-whitepapers/product/73-making-change-you-ll-head-off-resistance-if-it-s-part-of-your-culture}, year = {2008}, date = {2008-01-01}, journal = {MJSA Journal}, number = {September}, pages = {26--27}, abstract = {To enable your business to evolve and survive, you must incorporate change as an essential part of your business culture.}, keywords = {business evolution, change, change management, cultural change}, pubstate = {published}, tppubtype = {article} } To enable your business to evolve and survive, you must incorporate change as an essential part of your business culture. |
Hill, Andrea M Managers vs. Leaders: A business needs both to succeed over time Journal Article MJSA Journal, (October), pp. 22–23, 2008, ISSN: 00251895. Abstract | Links | BibTeX | Tags: leadership, management, manager vs leader @article{Hill2008f, title = {Managers vs. Leaders: A business needs both to succeed over time}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/index.php/articles-whitepapers/product/74-managers-vs-leaders-you-need-both-qualities-to-succeed}, issn = {00251895}, year = {2008}, date = {2008-01-01}, journal = {MJSA Journal}, number = {October}, pages = {22--23}, abstract = {Keep leadership and management roles clear and in balance to continuously prepare for the future.}, keywords = {leadership, management, manager vs leader}, pubstate = {published}, tppubtype = {article} } Keep leadership and management roles clear and in balance to continuously prepare for the future. |
Hill, Andrea M Score Card: Goals and objectives set up companies for profitability Journal Article MJSA Journal, (August), pp. 28–29, 2008. Abstract | Links | BibTeX | Tags: business metrics, business objectives, goals, kpi @article{Hill2008g, title = {Score Card: Goals and objectives set up companies for profitability}, author = {Hill, Andrea M.}, url = {http://mentorwerx.com/component/hikashop/product/5-score-card-set-measurable-goals-and-objectives-for-profitaiblity}, year = {2008}, date = {2008-01-01}, journal = {MJSA Journal}, number = {August}, pages = {28--29}, abstract = {To achieve peak performance in your business, you must establish meaningful goals and objectives, and track your progress. Here's how.}, keywords = {business metrics, business objectives, goals, kpi}, pubstate = {published}, tppubtype = {article} } To achieve peak performance in your business, you must establish meaningful goals and objectives, and track your progress. Here's how. |
2005 |
Hill, Andrea M; Faccenda, Dr. V (Ed.) Lean Manufacturing in the Jewelry Manufacturing Environment Collection 2nd, Baralis, Vicenza, Italy, 2005. Abstract | BibTeX | Tags: 5S, lean, Lean Manufacturing @collection{Hill2005, title = {Lean Manufacturing in the Jewelry Manufacturing Environment}, author = {Hill, Andrea M. and Faccenda, Dr. V.}, editor = {Hill, Andrea M. and Faccenda, Dr. V.}, year = {2005}, date = {2005-01-01}, volume = {I}, publisher = {Baralis}, address = {Vicenza, Italy}, edition = {2nd}, abstract = {An overview of Lean Manufacturing and discussion about how to implement components of Lean Manufacturing in jewelry manufacturing environments.}, keywords = {5S, lean, Lean Manufacturing}, pubstate = {published}, tppubtype = {collection} } An overview of Lean Manufacturing and discussion about how to implement components of Lean Manufacturing in jewelry manufacturing environments. |
Hill Andrea M., ; Wojtkielo, Tina (Ed.) The AJM Handbook on Best Business Practices Collection MJSA Press, Providence, RI, 2005. Abstract | BibTeX | Tags: 5S, Lean Manufacturing @collection{Hill2005b, title = {The AJM Handbook on Best Business Practices}, author = {Hill, Andrea M.}, editor = {Hill, Andrea M., and Wojtkielo, Tina}, year = {2005}, date = {2005-01-01}, publisher = {MJSA Press}, address = {Providence, RI}, abstract = {Andrea Hill provides a chapter offering specific guidance to small manufacturing firms interested in implementing the 5S component of lean manufacturing.}, keywords = {5S, Lean Manufacturing}, pubstate = {published}, tppubtype = {collection} } Andrea Hill provides a chapter offering specific guidance to small manufacturing firms interested in implementing the 5S component of lean manufacturing. |
2004 |
Hill, Andrea M Clean Sweep: Implementing a 5S Program in Your Jewelry Manufacturing Operation Journal Article MJSA Journal, (October), pp. 37–47, 2004. Abstract | BibTeX | Tags: 5S, Jewelry Manufacturing, Lean Manufacturing @article{Hill2004, title = {Clean Sweep: Implementing a 5S Program in Your Jewelry Manufacturing Operation}, author = {Hill, Andrea M.}, year = {2004}, date = {2004-01-01}, journal = {MJSA Journal}, number = {October}, pages = {37--47}, abstract = {How to impleent Lean Manufacturing's 5S in a jewelry manufacturing environment.}, keywords = {5S, Jewelry Manufacturing, Lean Manufacturing}, pubstate = {published}, tppubtype = {article} } How to impleent Lean Manufacturing's 5S in a jewelry manufacturing environment. |
