maintain customers. In this session, Andrea Hill teaches the selling cycle. Using specific examples, fun anecdotes and stories, Andrea Hill shows business owners how to improve their business performance by attending to the entire selling cycle.
In this session, Andrea gives a very engaging overview of what design is, how it works, and why we need it. She then takes those big concepts and applies them directly to different aspects of a business, from the design of interiors to the design of websites.
In this session you will learn the elements of a store brand and how that brand can be used to promote a perception of value, how to improve your pricing strategy by decoupling cost and price, how embed high perceived value in your custom jewelry sales pitch, and how to use final presentation to ensure the customer walks out fueled on high satisfaction.
In this session you will learn the basics of how to reduce unnecessary movement and increase productivity, how to find shop bottlenecks and what to do when you find them, how to do a quarterly shop audit to identify opportunities for improvement, and how to transform the phrase ‘ continuous improvement’ from a thing people say to a thing people do.